CUSTOMER CALL CENTER

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REIL offers product and technical support 24 hours a day. Keep in mind that our widest range of technical support is available during standard Customer Service hours, which are:

Monday and Wednesday through Friday
8:00 a.m. to 6:00 p.m.

Tuesday
8:00 a.m. to 5:00 p.m.

Saturday
8:00 a.m. to 4:00 p.m.

After-Hours Support can address such common needs as:


  • Providing passwords to customers that have forgotten their passwords,
  • Basic help in navigating through our products, especially status changes in Listing Management.
  • Assistance for subscribers who are locked out of HomeWorks and need access immediately.
  • Provide system outage notification and up to the minute status reports
  • Homework installation help
  • Assistance with Photo Upload tasks